Chapter 1, Why Everyone Should Run Remote Usability Studies, explains why there are only very few situations in which a remote usability study would be ill-advised.
Chapter 2, What Not to Forget When Planning Your Study, describes how to plan a study, comprising all aspects that will influence its successful execution.
Chapter 3, How to Effectively Recruit the Right Participants, outlines how to determine whom to recruit, how to recruit and ensure that they are properly informed.
Chapter 4, Running a Remote Moderated Study, describes how to successfully run a remote moderated study.
Chapter 5, Running a Remote Unmoderated Study with User Videos, describes how to successfully run a remote unmoderated study using user videos.
Chapter 6, Running a Remote Unmoderated Study with a Survey, describes how to successfully run a remote unmoderated study using surveys.
Chapter 7, Running a Remote Unmoderated Study with a Hybrid Approach, describes how to successfully run a remote unmoderated study using a hybrid approach of user videos and surveys. This chapter builds on the previous two chapters.
Chapter 8, What to Consider When Analyzing and Presenting the Study Results, gives guidelines on writing reports that will help the audience understand the study results and empathize with the users' experience.
Chapter 9, Thanks! And What Now?, talks about possible next steps once the study results have been evaluated and, optionally, documented.
