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Salesforce CRM Administration Handbook

You're reading from   Salesforce CRM Administration Handbook A comprehensive guide to administering, configuring, and customizing Salesforce CRM

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Product type Paperback
Published in Apr 2024
Publisher Packt
ISBN-13 9781835085691
Length 328 pages
Edition 1st Edition
Concepts
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Authors (2):
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Mateusz Twarożek Mateusz Twarożek
Author Profile Icon Mateusz Twarożek
Mateusz Twarożek
Krzysztof Nowacki Krzysztof Nowacki
Author Profile Icon Krzysztof Nowacki
Krzysztof Nowacki
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Toc

Table of Contents (16) Chapters Close

Preface 1. Chapter 1: Getting Started with Salesforce FREE CHAPTER 2. Chapter 2: Salesforce Architecture 3. Chapter 3: Getting to Know Data Management 4. Chapter 4: Lightning Experience 5. Chapter 5: Objects in Salesforce 6. Chapter 6: User Management and Security 7. Chapter 7: Automation Tools 8. Chapter 8: Reports and Dashboards 9. Chapter 9: AppExchange and Custom Applications 10. Chapter 10: Service Cloud 11. Chapter 11: Sales Cloud 12. Chapter 12: Salesforce Administrator Exam Preparation 13. Chapter 13: Continuing Education and Career Development 14. Index 15. Other Books You May Enjoy

Salesforce Administrator Exam Preparation

The time has come, and the moment has arrived when you’re nearing the end of this book, which can only mean one thing (well, it can mean many things, but one is most important): that the Salesforce Certified Administrator exam is right ahead of you. This exam is the culmination of your study journey and your hard work invested in analyzing Salesforce functionalities not only in theory but also, we hope, in practice. With this book, we wanted to encourage you not only to read about Salesforce but also to actively click through the system with us because there’s no better way to learn Salesforce than through hands-on practice. As they gracefully summarize it in Star Wars, “This is The Way”! Personally while preparing for the Administrator exam, I made sure to click through Salesforce everywhere and everything just to see how a particular functionality I just read about looks in practice. Let’s be honest, I...

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