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The Salesforce Business Analyst Handbook

You're reading from   The Salesforce Business Analyst Handbook Proven business analysis techniques and processes for a superior user experience and adoption

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Product type Paperback
Published in Nov 2022
Publisher Packt
ISBN-13 9781801813426
Length 232 pages
Edition 1st Edition
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Author (1):
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Srini Munagavalasa Srini Munagavalasa
Author Profile Icon Srini Munagavalasa
Srini Munagavalasa
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Toc

Table of Contents (21) Chapters Close

Preface 1. Part 1: Planning and Analysis – BRD/Prioritized Product Backlog
2. Chapter 1: Identifying Requirements FREE CHAPTER 3. Chapter 2: Elicitation and Document Requirements 4. Chapter 3: Prioritizing Requirements 5. Chapter 4: Process Flows – “As-Is” versus “To-Be” 6. Chapter 5: Business Requirements Document 7. Part 2: Design, Development, and Testing – Iterative Cycles with Prototypes and Conference Room Pilots
8. Chapter 6: Solution Design and Functional Document 9. Chapter 7: Demonstrate Functionality Using Prototypes 10. Chapter 8: Exploring Conference Room Pilots 11. Chapter 9: Technical and Quality Testing 12. Chapter 10: Requirements Traceability Matrix 13. Part 3: End User Testing, Communication, Training, and Support
14. Chapter 11: User Acceptance Testing 15. Chapter 12: Communication and Knowledge Management 16. Chapter 13: End User Training 17. Chapter 14: Post Go-Live Support / User Forums 18. Assessments 19. Index 20. Other Books You May Enjoy

Planning testing activities

Software testing should be planned well in advance and the testing team should be involved from the start of the project. On any type of project, we cannot do exhaustive testing and test everything in all possible combinations as it is practically not feasible. Planning helps us make educated choices and make the testing sensible and meaningful. The testing plan is a progressive document and gets refined during the entire course of the project, starting from the requirements phase and getting more granular and refined as we progress.

Let us look at what tests need to be planned during various project phases:

  • User Acceptance Testing (UAT) planning is done during the requirements specification phase. This test plan outlines what the business users may possibly be testing during the acceptance phase of testing. This UAT plan incrementally gets updated as it helps us with the finalized UAT plan with relevant scope and scenarios.
  • System Integration...
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