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Architecting AI Solutions on Salesforce

You're reading from   Architecting AI Solutions on Salesforce Design powerful and accurate AI-driven state-of-the-art solutions tailor-made for modern business demands

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Product type Paperback
Published in Nov 2021
Publisher Packt
ISBN-13 9781801076012
Length 340 pages
Edition 1st Edition
Concepts
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Author (1):
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Lars Malmqvist Lars Malmqvist
Author Profile Icon Lars Malmqvist
Lars Malmqvist
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Table of Contents (17) Chapters Close

Preface 1. Section 1: Salesforce and AI
2. Chapter 1: AI Solutions on the Salesforce Einstein Platform FREE CHAPTER 3. Section 2: Out-of-the-Box AI Features for Salesforce
4. Chapter 2: Salesforce AI for Sales 5. Chapter 3: Salesforce AI for Service 6. Chapter 4: Salesforce AI for Marketing and Commerce 7. Chapter 5: Salesforce AI for Industry Clouds 8. Section 3: Extending and Building AI Features
9. Chapter 6: Declarative Customization Options 10. Chapter 7: Building AI Features with Einstein Platform Services 11. Chapter 8: Integrating Third-Party AI Services 12. Section 4: Making the Right Decision
13. Chapter 9: A Salesforce AI Decision Guide 14. Chapter 10: Conclusion 15. Assessments 16. Other Books You May Enjoy

Analyzing with Non-profit Cloud Einstein

Salesforce provides strong cloud offerings for both non-profit and education organizations. However, from an Einstein Platform perspective, there is currently not much to dig into. For the Education cloud, no unique features are provided at all, whereas the Non-profit Cloud includes two analytical templates both focused on fundraising, but with little to no AI or machine learning capabilities included. We will consider these next.

Fundraising Analytics and Performance Analytics

Fundraising is one of the central activities of non-profit organizations. Most non-profits that adopt Salesforce do so at least partially to better manage the fundraising process. Therefore, it is not surprising that an analytics offering in this space would make a good complement to the offerings in the industry cloud. It is somewhat more surprising to find that there are two such templates.

The reason for this is similar to what we saw for several offerings...

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