Providing education and awareness
Deploying a new system in an organization can have a major effect on the population. Training users on a new system can be challenging. However, education, training, and awareness should be part of the transition. Not only does this help everyone get up to speed on the new system, but it helps manage change in a positive way.
During the training process, the team should provide an overview of the basics of how the biometric system works, along with some of the benefits. In addition, the team will need to make the clients aware that, before using the system, they will need to be enrolled.
In most cases, the transition team has made everyone aware of the new system. As the time gets closer to deployment, the team needs to begin the training phase. In this section, we’ll take a look at selecting an appropriate format, as well as ways to customize the training so that it is specific to the audience.
Training can be done in a variety of...
