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Salesforce B2C Solution Architect's Handbook

You're reading from   Salesforce B2C Solution Architect's Handbook Design scalable and cohesive business-to-consumer experiences with Salesforce Customer 360

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Product type Paperback
Published in Nov 2021
Publisher Packt
ISBN-13 9781801817035
Length 458 pages
Edition 1st Edition
Concepts
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Author (1):
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Mike King Mike King
Author Profile Icon Mike King
Mike King
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Table of Contents (20) Chapters Close

Preface 1. Section 1 Customer 360 Component Products
2. Chapter 1: Demystifying Salesforce, Customer 360, and Digital 360 FREE CHAPTER 3. Chapter2: Supporting Your Customers with Service Cloud 4. Chapter 3: Direct-to-Consumer Selling with Commerce Cloud B2C 5. Chapter 4: Engaging Customers with Marketing Cloud 6. Chapter 5: Salesforce Ecosystem – Building a Complete Solution 7. Section 2 Architecture of Customer 360 Solutions
8. Chapter 6: Role of a Solution Architect 9. Chapter 7: Integration Architecture Options 10. Chapter 8: Creating a 360° View of the Customer 11. Chapter 9: Supporting Key Business Scenarios 12. Chapter 10: Enterprise Integration Strategies 13. Section 3 Salesforce-Certified B2C Solution Architect
14. Chapter 11: Exam Preparation Tools and Techniques 15. Chapter 12: Prerequisite Certifications 16. Chapter 13: Commerce and Integration 17. Chapter 14: Certification Scenarios 18. Assessments 19. Other Books You May Enjoy

B2C Commerce Marketplace

Whereas the Salesforce Platform has AppExchange, B2C Commerce has the Commerce Cloud Partner Marketplace. B2C Commerce Independent Software Vendor (ISV) partners create extensions to the core B2C Commerce product, often to integrate with their own cloud-hosted solution. These ISV partners offer services covering everything from tax and payments to loyalty, to content management, and more. All ISV partners wishing to list a solution in the B2C Commerce Partner Marketplace must have their solution, called a B2C Commerce cartridge, certified by Salesforce. B2C Commerce cartridges are also frequently called LINK cartridges, a reference to older terminology.

There are a few important differences between AppExchange solutions and B2C Commerce cartridges. First, B2C Commerce cartridges are always distributed as source code with documentation. They must be integrated into the customer's B2C Commerce solution code base by following the documentation provided...

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