Using Print Detective and StressPrinters

Troubleshooting printing problems can become a headache if we are not using the right set of tools needed to diagnose the problem. Citrix has developed the Print Detective and StressPrinters tools to diagnose and resolve these issues.

Note

Citrix recommends using Citrix universal printing and if the print policies and Citrix universal printing are configured optimally, you won't have any major issues in your XenDesktop environment.

We have explained the basic setup and usage of these tools in Chapter 2, Troubleshooting Toolkit for Citrix XenDesktop^®, to troubleshoot common Citrix printing problems that surface in a Citrix XenDesktop environment. To learn more about using these tools, please refer Chapter 2, Troubleshooting Toolkit for Citrix XenDesktop^®.