Using Flow to move data between CDS and Dynamics 365

Now that we have created a feedback entity in our Common Data Services and have a PowerApp application that populates data into our entity, we will need a mechanism to transport the data from one platform to the other. Flow will help us replicate that data.

In this recipe, we will automate the creation of a new feedback record in Dynamics 365 when a feedback record is created in CDS.

Getting ready

Given that we're moving feedback data from one CDS to Dynamics 365, we will need the feedback entity created in both platforms. The Dynamics 365 entity does not have to exactly match the CDS one; however, some degree of attribute compatibility is required. For example, the sentiment can be a picklist in the CDS, but in Dynamics 365, it may be a text field.

In addition to the platform's schema, you will need the correct license to be able to create and use a Flow process. Flow can be purchased independently or bundled with Dynamics 365 Plan 1 or higher...