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Troubleshooting Citrix Xendesktop

You're reading from   Troubleshooting Citrix Xendesktop The ultimate troubleshooting guide for clear, concise, and real-world solutions to a wide range of common Citrix XenDesktop problems

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Product type Paperback
Published in Oct 2015
Publisher
ISBN-13 9781785280139
Length 274 pages
Edition 1st Edition
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Author (1):
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Gurpinder Singh Gurpinder Singh
Author Profile Icon Gurpinder Singh
Gurpinder Singh
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Table of Contents (14) Chapters Close

Preface 1. Getting Started – Understanding Citrix XenDesktop® and its Architecture 2. Troubleshooting Toolkit for Citrix XenDesktop® FREE CHAPTER 3. Getting Around Installation Issues 4. Overcoming VDA Registration Problems 5. Conquering Citrix Session Launch Difficulties 6. Surpassing XenDesktop® Service Issues 7. Troubleshooting Performance 8. Solving Printing Issues 9. Getting the Better of HDX™ MediaStream Challenges 10. Taming MCS and PVS™ Setbacks Gracefully 11. Troubleshooting NetScaler® Integration Issues 12. Dealing with Known Issues in Citrix XenDesktop® Index

Getting familiar with the VDA launch process


The VDA launch process involves enumerating, brokering, and connecting to XenDesktop resources. There are multiple communication checkpoints in this process and it can be a challenging task, for someone who isn't familiar with the product, to troubleshoot or pinpoint problem areas.

In order to understand logon issues better, we should first understand the logon processes shown in the following diagram. The following diagram illustrates the logon process that is focused on internal users. There are some additional steps that are required for external remote access via NetScaler Gateway.

We have listed the steps that explain the VDA logon process and the flow of communication as follows:

  1. The user enters credentials to the StoreFront web URL to log in.

  2. StoreFront passes the credentials to Active Directory, which then does the validation check and passes it over to the Delivery Controller to enumerate applications.

  3. The Controller queries the Microsoft...

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