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Architecting AI Solutions on Salesforce

You're reading from   Architecting AI Solutions on Salesforce Design powerful and accurate AI-driven state-of-the-art solutions tailor-made for modern business demands

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Product type Paperback
Published in Nov 2021
Publisher Packt
ISBN-13 9781801076012
Length 340 pages
Edition 1st Edition
Concepts
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Author (1):
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Lars Malmqvist Lars Malmqvist
Author Profile Icon Lars Malmqvist
Lars Malmqvist
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Table of Contents (17) Chapters Close

Preface 1. Section 1: Salesforce and AI
2. Chapter 1: AI Solutions on the Salesforce Einstein Platform FREE CHAPTER 3. Section 2: Out-of-the-Box AI Features for Salesforce
4. Chapter 2: Salesforce AI for Sales 5. Chapter 3: Salesforce AI for Service 6. Chapter 4: Salesforce AI for Marketing and Commerce 7. Chapter 5: Salesforce AI for Industry Clouds 8. Section 3: Extending and Building AI Features
9. Chapter 6: Declarative Customization Options 10. Chapter 7: Building AI Features with Einstein Platform Services 11. Chapter 8: Integrating Third-Party AI Services 12. Section 4: Making the Right Decision
13. Chapter 9: A Salesforce AI Decision Guide 14. Chapter 10: Conclusion 15. Assessments 16. Other Books You May Enjoy

Introducing Einstein Platform Services

In this chapter, we will become familiar with Einstein Platform Services, the deep learning-driven APIs that Salesforce provides to deliver advanced AI-driven experiences on the Salesforce platform. With these services, you can not only leverage existing deep learning models, but you can also train or at least fine-tune custom models on your data to get cutting-edge performance for your particular use case.

Einstein Platform Services is, at its foundation, a set of RESTful APIs that are consumed on a usage-based pricing model that can be accessed to tap into deep learning capabilities delivered by Salesforce. It has two pillars: Einstein Vision, which focuses on computer vision use cases, and Einstein Language, which focuses on use cases for text processing. There is an additional app available called Einstein Vision and Language Model Builder that provides some UI niceness on top of the APIs, but this is an unsupported feature, so it can&apos...

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