An open or fixed mindset?
As we now have four generations in the workforce, a more collaborative approach to all phases of projects and work overall is required. We do see some leaders in organizations being more disconnected from the reality of the workplace than we do in other areas, but this dynamic is not a function of age. Of course, it can be, and we do see a correlation between age and an unrealistic view of how the workplace operates, but it is more a product of being closed and narrow-minded rather than having attained a certain age.
How do you know which end of the spectrum people are operating from? How do you know if they hold the detestable view that they know better than almost all others? It is an important element of their world view to understand. People who feel that they are smarter than others have a wide range of views and beliefs that are less than optimal in the workplace.
One way to discover how people think is to ask questions. Sounds simple, but,...
