You're reading from Extending Dynamics 365 Customer Engagement Apps with Low Code Create tailor-made Dynamics 365 CE apps using the powerful low-code capabilities of Power Platform

Product type Paperback

Published in Jan 2023

Publisher Packt

ISBN-13 9781803232317

Length 342 pages

Edition 1st Edition

Tools

Dynamics 365

Concepts

Application Development

Author (1):

Nicolás Fernández

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Table of Contents (21) Chapters

Preface

1. Part 1: Introduction of No-Code/Low-Code for Dynamics 365 Customer Engagement

2. Chapter 1: Dynamics 365 Customer Engagement and No-Code/Low-Code FREE CHAPTER

3. Chapter 2: Extending Dynamics 365 Customer Engagement with a No-Code/Low-Code Approach

4. Part 2: Extending Dynamics 365 Customer Engagement Applications

5. Chapter 3: Extending Dynamics 365 Customer Engagement Native Applications

6. Chapter 4: Building Applications with Dynamics 365 Customer Engagement

7. Chapter 5: Dynamics 365 Customer Engagement with Custom Embedded Applications

8. Chapter 6: Extending Your Apps with AI and Mixed Reality

9. Part 3: Building Custom Processes for Dynamics 365 Customer Engagement Applications

10. Chapter 7: Automations in Dynamics 365 Customer Engagement Apps

11. Chapter 8: Working with Data

12. Chapter 9: Integrating Artificial Intelligence into Processes

13. Part 4: No-Code/Low-Code Bots for Dynamics 365 Customer Engagement

14. Chapter 10: Customer-Facing Bots

15. Chapter 11: Enabling Bots to Users

16. Part 5: Working with Advanced Dashboards and Reports with Dynamics 365 Customer Engagement

17. Chapter 12: Reporting Dashboards with Dynamics 365 Customer Engagement Data

18. Chapter 13: Embedded Dashboards and Reports in Dynamics 365 Customer Engagement

19. Index

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20. Other Books You May Enjoy

Questions and answers

Why would I use Power BI in the context of Dynamics 365 Customer Engagement?

Answer: Even though Dynamics 365 Customer Engagement applications can create different components for data analysis, such as charts, dashboards, or reports, Dynamics 365 Customer Engagement’s analytical capabilities are limited. Power BI will offer us advanced analytical capabilities, while not giving us the ability to create reports by consolidating data external to Dynamics 365 Customer Engagement.

What are the most common options for connecting Dynamics 365 Customer Engagement with Power BI for data analysis?

Answer: The most common ways to connect Dynamics 365 Customer Engagement data with Power BI are as follows:

Power BI templates by which we will have pre-built reports to start working with these
The native Dataverse connector to connect directly to it
Connecting through Azure Data Lake after configuring the data export through...

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You're reading from Extending Dynamics 365 Customer Engagement Apps with Low Code Create tailor-made Dynamics 365 CE apps using the powerful low-code capabilities of Power Platform

Table of Contents (21) Chapters

Questions and answers

Authors (2)

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Table of Contents (21) Chapters

Questions and answers

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