Administration Concepts
Just like any other platform, Dynamics CRM requires constant care and attention. An Administrator of the system is tasked with monitoring the system, analyzing its performance, and intervening where necessary to make improvements.
In a standard, out of the box configuration, all the system management options are collected in the Settings area. You can reach this by going to the top navigation and selecting Settings from the presented options:
Note
When working with a heavily customized system, the Settings area might be removed, renamed, or relocated at a different location on the navigation. In addition, some options could be entirely removed. The navigation and settings options are security trimmed, so that a user can only access the settings options they are allowed to.