Index

A

• actor type, service / Actor type
• ad hoc business need
  • about / Ad hoc business need
• Advanced Message Queuing Protocol (AMQP) / Interfaces for events
• agents / Contracts and Policies
• agile methodologies / Methodology
• Ant / Deployment using scripting
• Applicable Service Principles / Service definition revisited
• Application Cycle Management processes (strategic) / Methodology
• Application Development Framework(ADF) / User interface
• application management
  • about / Application management
  • activities, example / Application management
  • Application Services Library (ASL) / Methodology
  • methodology / Methodology
  • SOA, impact / Impact of SOA
• Application Services Library (ASL)
  • Application Cycle Management processes (strategic) / Methodology
  • Organizational Cycle Management processes (strategic) / Methodology
  • management processes (tactical) / Methodology
  • Service Organization processes (operational) / Methodology
  • development and Maintenance processes (operational)Topicn / Methodology
  • connecting processes (operational) / Methodology
• approaches, SOA realization
  • about / Approaches
  • example, document management service / Example – Document Management Service
  • Top-down identification / Top-down identification
  • bottom-up identification / Bottom-up identification
  • meet in the middle approach / Meet in the middle
• architectural layer, service
  • about / Architectural layer
  • business architecture layer / Architectural layer
  • information architecture layer / Architectural layer
  • technical layer / Architectural layer
• architecture
  • about / Architecture as a tool, Architecture ontology
  • definition, URL / Architecture as a tool
  • layering / Layering of architecture
  • models / Models
  • requisites / Requirements
  • enterprise architecture / Enterprise architecture
  • reference architecture / Reference architecture
  • solution architecture / Solution architecture
  • project architecture / Project architecture
  • software architecture / Software architecture
  • Service Oriented Architecture / Service Oriented Architecture
• Architecture Capability Framework / Enterprise architecture
• Architecture Development Method (ADM) / Enterprise architecture
• architecture process
  • about / Architecture process
  • Ad hoc business need / Ad hoc business need
  • solution, defining / Define the solution
  • deviations / Deviations
  • solution architecture, integration / Integration in the solution architecture
  • planned feature project / Planned feature
  • picking your battles / Pick your battles
  • SOA governance / Pick your battles
• ASL (Application Services Library) / Methodology
• Atom Publishing Protocol
  • about / Standards
• autonomy / Isolation

B

• best of breed
  • about / Comprehensive suite or best of breed
  • versus comprehensive suite / Comprehensive suite or best of breed
• Big Design Up Front / Methodology
• BizTalk orchestration / BizTalk Server
• BizTalk Server
  • about / BizTalk Server
  • messaging component / BizTalk Server
  • orchestration component / BizTalk Server
• bottom-up development / Services
• bottom-up identification
  • about / Bottom-up
  / Bottom-up identification
• BreakfastService / Combining classifications
• bug and issue tracker system / Bug and issue tracker system
• Business-to-Business (B2B) / Organizational boundaries
• Business-to-Consumer (B2C) / Organizational boundaries
• Business Activity Monitoring / Business Activity Monitoring
• Business Activity Monitoring (BAM) / Business Process Management, Events, Business Activity Monitoring (BAM), Oracle BPM Suite, Business Activity Monitoring
• business architecture layer / Architectural layer
• business case
  • about / Business case – benefits for different stakeholders, Business case explained
  • benefits / Business case explained
  • company, as whole / Company as a whole, Summary of scenarios
  • example, WATB (We Are The Best) company / Example 1 – insurance company WATB needs shorter time to market, Summary of scenarios, Analysis of the scenarios
  • example, TPIR (The Price Is Right) company / Example 2 – insurance company TPIR needs to decrease operational cost, Summary of scenarios, Analysis of the scenarios
  • IT / IT
  • example, TMS (Too Many Systems) company / Example – insurance company TMS needs to consolidate systems
  • departmental benefits / Departmental benefits, Example – insurance company X wants to cut cost, Analysis of the scenarios
• business faults / Fault-prevention and handling, Business faults
• Business Information Services Library (BISL)
  • URL / Solution architecture
• Business Process Execution Language (BPEL) / Business Process Management
• Business Process Management (BPM) tool / Business Process Management tool
• Business Process Modeling Notation (BPMN) / Business Process Management, Oracle BPM Suite
• business risk / Mismatch between business and IT
• Business Rule Management Systems Suite (BRMS)
  • about / Business rules
• business rules, Microsoft / Business rules
• business rules, Oracle
  • about / Business rules
• business rules, SOA platform
  • about / Business rules
  • examples / Business rules
  • components / Business rules
• Business Rules Engines (BRE) / Business rules
• Business Rules Management Systems (BRMS) / Business rules
• business service identification
  • about / Business service identification

C

• call information / Example – insurance company
• case management platform / Case Management
• CaseService / Example 2 – service invocation
• CCS / Example – insurance company
• CDM / Canonical Data Model
• change management
  • about / Change management
  • pick your battles / Pick your battles
• channel, service / Channel
• claim information / Example – insurance company
• ClaimService / Top-down identification, Meet in the middle
• Closing a Project (CP) / Impact of SOA
• common systems solutions / Solution architecture
• company as a whole, business case
  • about / Company as a whole
  • example, WATB (We Are The Best) company / Example 1 – insurance company WATB needs shorter time to market, Summary of scenarios
• company as a whole, business case
  • example, TPIR (The Price Is Right) company / Example 2 – insurance company TPIR needs to decrease operational cost, Summary of scenarios, Analysis of the scenarios
• Complex Event Processing (CEP) / Events, Complex Event Processing (CEP)
• complex events
  • about / Passing information from smaller to larger services
• composite services
  • about / Service classification revisited, Composite services
  • DocumentService as / Example – DocumentService as a composite service
  • composite logic, locating / Where to put the composition logic?
  • implementing / Implementation, Example 1 – database link, Example 2 – service invocation
  • and process services, differences / Process services
• comprehensive suite
  • versus best of breed / Comprehensive suite or best of breed
• comprehensive suites
  • advantages / Comprehensive suite or best of breed
  • disadvantages / Comprehensive suite or best of breed
• Compression parameter / Example – good or bad service?
• Configuration Management Database (CMDB) / Configuration Management Database
• connecting processes (operational) / Methodology
• content based routing / Enterprise Service Bus
• content framework / Enterprise architecture
• Content Management System (CMS) / Example – insurance company, Example – good or bad service?
• Continuous Query Language (CQL) / WebSphere Operational Decision Management
• contract / Elements of a service – contract, interface, and implementation
  • about / Contracts and Policies
  • of service states / Changing the contract
• contract-first development / Services
• Controlling a Stage (CS) process / Impact of SOA
• CSS / Example – insurance company
• customer information / Example – insurance company
• Customer Relationship Management (CRM) application / Change management
• CustomerService.getCustomer operation / Canonical Data Model

D

• database link / Example 1 – database link
• decision logic / Business rules
• decoupling / Isolation
• demand management
  • demand side / Demand management
  • about / Demand management
  • supply side / Demand management
  • activities / Demand management
  • methodology / Methodology
  • BiSL / Methodology
  • SOA, impact / Impact of SOA
• demand side / Demand management
• departmental benefits, business case / Departmental benefits, Example – insurance company X wants to cut cost, Analysis of the scenarios
• deployment tooling, IBM
  • about / Deployment tooling
  • from IDE / Deployment from the IDE
  • from web interface server / Deployment from the web interface of the server
  • deployment scripts / Deployment scripts
• deployment tooling, Microsoft
  • about / Deployment tooling
  • BizTalk Server / BizTalk Server
• deployment tooling, Oracle
  • about / Deployment tooling
  • from IDE / Deployment from the IDE
  • from console / Deployment from the console
  • scripting used / Deployment using scripting
• deployment tools / Comparison
• deprecated stage / Service stages
• designed stage / Service stages
• design tooling, IBM
  • about / Design tooling
  • services / Services
  • composite services / Composite services
• design tooling, Microsoft / Design tooling
• design tooling, Oracle
  • about / Design tooling
  • for developers / Design tooling for developers
  • for business anlaysts / Design tooling for business analysts
• design tooling, SOA platform / Design tooling
• development and Maintenance processes (operational)
  • / Methodology
• development process
  • about / Development process
  • pick your battles, / Pick your battles
• development tooling, IBM / Development tooling
• development tooling, Microsoft / Development tooling
• development tooling, Oracle
  • about / Development tooling
• development tooling, SOA platform / Development tooling
• deviations
  • about / Deviations
• Directing a Project (DP) / Impact of SOA
• Document Management System (DMS) / Designing the solution
• duplication of data and functionality / Duplication of functionality and data

E

• ebXML RegRep
  • about / Standards
• elementary events
  • about / Passing information from smaller to larger services
• elementary services
  • about / Service classification revisited, Elementary services
  • implementing, ways for / Realization
• enterprise architecture / Enterprise architecture
• Enterprise architecture tools / Enterprise architecture tools
• enterprise content management systems / Example – insurance company
• enterprise continuum and tools / Enterprise architecture
• Enterprise Edition (JEE) / Interfaces for events
• Enterprise Information Systems (EIS) / Services
• Enterprise Service Bus (ESB) / Pick your battles
• error-handling mechanisms / Comparison
• error handling, IBM
  • about / Error handling
• error handling, Oracle
  • about / Error handling
• error handling. Microsoft / Error handling
• ESB
  • about / Enterprise Service Bus
  • validation / Enterprise Service Bus
  • composite services / Enterprise Service Bus
  • routing / Enterprise Service Bus
  • content based routing / Enterprise Service Bus
  • transformation / Enterprise Service Bus
  / ESB
• Event-delivery Network (EDN) / Events
• Event Definition Language (EDL) / Events
• events, IBM
  • about / Events
  • WebSphere Operational Decision Management / WebSphere Operational Decision Management
  • IBM Business Monitor / IBM Business Monitor
• events, Microsoft
  • Microsoft Message Queuing (MSMQ) / Message-oriented middleware
  • Message-oriented middleware / Message-oriented middleware
  • Complex Event Processing (CEP) / Complex Event Processing (CEP)
  • Business Activity Monitoring / Business Activity Monitoring
• events, Oracle
  • about / Events
  • Java Messaging Service (JMS) / Events
  • Oracle Advance Queuing (AQ) / Events
  • Event-delivery Network (EDN) / Events
  • Event Definition Language (EDL) / Events
  • Complex Event Processing (CEP) / Events
  • Business Activity Monitoring (BAM) / Events, Business Activity Monitoring (BAM)
  • Oracle Event Processing (OEP) / Oracle Event Processing (OEP)
• events, SOA platform
  • about / Events
  • queuing / Events
  • publish/subscribe / Events
  • interface for / Interfaces for events
• event sinks / Oracle Event Processing (OEP)
• example, insurance company
  • management processes / Example – insurance company
  • operational processes / Example – insurance company
  • supporting processes / Example – insurance company
• examples
  • insurance company / Example – insurance company, Example – insurance company, Example – insurance company
  • utility companies / Example – utility companies
  • international software company / Example – international software company
  • software company / Example – a software company
• exception shielding / Technical and software faults
• eXtensible Business Reporting Language (XBRL) / Canonical Data Model
• external events
  • about / Passing information from smaller to larger services
• Extreme Programming (XP) / Methodology

F

• faults, service
  • preventing / Fault-prevention and handling
  • business faults / Fault-prevention and handling, Business faults
  • faulty user input / Fault-prevention and handling, Faulty user input
  • technical and software faults / Fault-prevention and handling, Technical and software faults
• faulty user input / Fault-prevention and handling, Faulty user input
• feature by feature, roadmap / Feature by feature
• Federal Enterprise architecture (FEA)
  • URL / Reference architecture
• foundation solutions / Solution architecture

G

• gap-analysis / Top-down
• gateway / Contracts and Policies
• Geek and Poke
  • URL / Reuse
• getVersion method / Making the version explicit for service consumers
• governance
  • about / Governance
• granularity, service / Granularity

H

• Health Level 7 (HL7) / Canonical Data Model
• HR-XML standard
  • URL / Analysis of the scenarios

I

• IBM
  • services / Comparison, Services
  • events / Comparison, Events
  • service composition / Comparison, Service composition, IBM WebSphere Enterprise Service Bus
  • business rules / Comparison, Business rules
  • user interface / Comparison, User interface
  • security / Comparison, Security
  • registry and repository / Comparison, Registry and repository
  • design tooling / Comparison, Design tooling
  • development tooling / Comparison, Development tooling
  • test tooling / Comparison, Test tooling
  • deployment tooling / Comparison, Deployment tooling
  • monitoring / Comparison, Monitoring
  • error handling / Comparison, Error handling
  • about / IBM
  • runtime environments / IBM Business Process Manager
• IBM Business Monitor / IBM Business Monitor
• IBM Business Process Manager
  • about / IBM Business Process Manager
• IBM Rational Application Developer (RAD) / Services
• IBM WebSphere Application Server (WAS) / Services
• IBM WebSphere ILOG Decision Validation Services / Business rules
• IBM WebSphere ILOG Rule Solutions for Office / Business rules
• IBM WebSphere ILOG Rule Team Server / Business rules
• Idempotency, service / Idempotency, Idempotency and statefulness
• idempotency, service / Idempotency and statefulness
• identified stage / Service stages
• Identity and Access Management (IAM) tooling
  • about / Security
  • identity management / Security
  • authentication / Security
  • authorization / Security
• ILOG BRMS
  • about / Business rules
• implementation / Elements of a service – contract, interface, and implementation
  • existing software, using / Using existing software
  • building / Build the implementation
  • changing / Changing the implementation
• implemented stage / Service stages
• industry solutions / Solution architecture
• information architecture layer / Architectural layer
• information service identification
  • about / Information service identification
• Information Technology Infrastructure Library (ITIL)
  • about / Methodology
  • activities / Methodology
• input or facts / Business rules
• Insurance Administration System (IAS) / Example – insurance company TMS needs to consolidate systems
• Integrated Development Environments (IDEs) / Development tooling
• interface / Elements of a service – contract, interface, and implementation
  • types / Interfaces
  • proprietary interfaces / Proprietary interfaces
  • web services / Web services
  • changing / Changing the interface
• internal events
  • about / Passing information from smaller to larger services
• interoperability, service / Interoperable
• isolation, service / Isolation
  • about / Isolated, Isolation and composition – a contradiction?
  • print service, example / Example: print service
• IT
  • about / The importance of information
  • importance / The importance of information
  • insurance company, example / Example – insurance company, Example – insurance company
  • and business, mis match / Mismatch between business and IT
  • risk, managing / Mismatch between business and IT
  • data and functionality, duplication / Duplication of functionality and data
  • strategies / Strategies to stay ahead
  • software company, example / Example – a software company
• IT, business case
  • example, TMS (Too Many Systems) company / Example – insurance company TMS needs to consolidate systems
• ITIL / Configuration Management Database
• ITIL (Information Technology Infrastructure Library) / Methodology
• IT service and operations management
  • about / IT service and operations management
  • Information Technology Infrastructure Library (ITIL) / Methodology
  • methodology / Methodology
  • SOA, impact / Impact of SOA

J

• Java Enterprise Edition (JEE) / Services
• Java Message Service (JMS) / Interfaces for events, IBM WebSphere Enterprise Service Bus
• Java Messaging Service (JMS) / Events

K

• Kanban / Methodology

L

• loose-coupling / Isolation
  • about / Isolation and composition – a contradiction?

M

• management processes / Example – insurance company
• management processes (tactical) / Methodology
• Managing Product Delivery (MP) / Impact of SOA
• mash up / User interface
• maturity model
  • about / Maturity and stages
  • SOA, starting with / Stage 0: Starting with SOA
  • Newlyweds / Stage 1: Newlyweds
  • live / Stage 2: Live
  • growing up / Stage 3: Growing up
  • experience / Stage 4: Experience
  • maintenance mode / Stage 5: Maintenance
• Maven / Deployment using scripting
• MediationFlows / IBM WebSphere Enterprise Service Bus
• meet -in-the-middle development / Services
• meet in the middle / Meet in the middle
• Message Oriented Middleware (MOM) / Events
• messaging component / BizTalk Server
• Microsoft
  • services / Comparison, Services
  • events / Comparison, Message-oriented middleware
  • service composition / Comparison, Service composition
  • business rules / Comparison, Business rules
  • user interface / Comparison, User interface
  • security / Comparison, Security
  • registry and repository / Comparison, Registry and repository
  • design tooling / Comparison, Design tooling
  • development tooling / Comparison, Development tooling
  • test tooling / Comparison, Test tooling
  • deployment tooling / Comparison, Deployment tooling
  • monitoring / Comparison, Monitoring
  • error handling / Comparison, Error handling
  • BizTalk ServerTopicnabout / BizTalk Server
• Microsoft BizTalk Server
  • Visual Studio / BizTalk Server
  • BTSTask command-line tool / BizTalk Server
  • Scripting and APIs / BizTalk Server
• Microsoft Message Queuing (MSMQ) / Message-oriented middleware
• monitoring, Microsoft / Monitoring
• monitoring, Oracle
  • about / Monitoring
• monitoring tools / Comparison
• Multipurpose Internet Mail Extensions (MIME) / Making the version explicit for service consumers

N

• .NET Messaging (NMS) API / Interfaces for events
• NORA
  • URL / Reference architecture

O

• OASIS
  • about / From sunny-side-up eggs to IT
  • URL / From sunny-side-up eggs to IT
  • order-to-cash business process / From sunny-side-up eggs to IT
  • example, international software company / Example – international software company revisited, Interface, Implementation
• Open Group Definition / Service definition revisited
• operational processes / Example – insurance company
• operations
  • about / Operations
  • pick your battles, / Pick your battles
• Oracle
  • services / Comparison, Services
  • events / Comparison, Events
  • service composition / Comparison, Service composition
  • business rules / Comparison, Business rules
  • user interface / Comparison, User interface
  • security / Comparison, Security
  • registry and repository / Comparison, Registry and repository
  • design tooling / Comparison, Design tooling
  • development tooling / Comparison, Development tooling
  • test tooling / Comparison, Test tooling
  • deployment tooling / Comparison, Deployment tooling
  • monitoring / Comparison, Monitoring
  • error handling / Comparison, Error handling
• Oracle Advance Queuing (AQ) / Events
• Oracle BPM Suite / Oracle BPM Suite
• Oracle Business Process Manager (OBPM) / Oracle BPM Suite
• Oracle Enterprise Pack for Eclipse (OEPE) / Development tooling
• Oracle Enterprise Repository (OER) / Registry and repository
• Oracle Event Processing (OEP) / Oracle Event Processing (OEP)
• Oracle Service Bus (OSB)
  • service management / Oracle Service Bus
  • service virtualization / Oracle Service Bus
  • security / Oracle Service Bus
  • adaptive messaging / Oracle Service Bus
  • configuration framework / Oracle Service Bus
• Oracle SOA Suite / Oracle SOA Suite
• Oracle WebCenter
  • about / User interface
  • WebCenter Content / User interface
  • WebCenter Sites / User interface
  • Application Adapters for Oracle WebCenter / User interface
  • WebCenter Portal / User interface
  • WebCenter Social / User interface
• Oracle Web Services Manager (OWSM)
  • about / Security
• orchestration component / BizTalk Server
• order-to-cash business process / From sunny-side-up eggs to IT
• OrderService
  • contract / Contract
  • interface / Interface
  • implementation / Implementation
  • consumer / Consumer and provider
  • provider / Consumer and provider
  • reuse / Reuse
• OrderService.getOrderDetails operation / Canonical Data Model
• ordinary events / Oracle Event Processing (OEP)
• organization-specific solutions / Solution architecture
• organizational boundaries, service / Organizational boundaries
• Organizational Cycle Management processes (strategic) / Methodology
• organizational risk / Mismatch between business and IT
• organizational silos
  • about / Process silos
• output or decisions / Business rules

P

• PaymentService / Top-down identification, Meet in the middle
• picking your battles
  • about / Governance
• policies
  • about / Contracts and Policies
  • gateway / Contracts and Policies
  • agents / Contracts and Policies
• policy information / Example – insurance company
• portal / Integrated user interfaces
• portlets / Integrated user interfaces
• PRINCE2
  • about / Methodology
• process by process, roadmap / Process by process
• process services
  • about / Service classification revisited, Process services
  • and composite services, differences / Process services
  • implementing / Implementation
• process silos
  • about / Process silos
  • utility companies, example / Example – utility companies
  • international software company, example / Example – international software company
  • insurance company, example / Example – insurance company
• product information / Example – insurance company
• products
  • about / What is a service?
  • elements / Elements of a service – contract, interface, and implementation
• project architecture
  • purpose / Project architecture
• project management
  • about / Project management
  • PRojects IN Controlled Environments 2 (PRINCE2) / Methodology
  • methodology / Methodology
  • SOA, impact / Impact of SOA
  • Starting Up a Project (SU) phase / Impact of SOA
  • Directing a Project (DP) / Impact of SOA
  • Managing Product Delivery (MP) / Impact of SOA
  • Closing a Project (CP) / Impact of SOA
• proprietary interfaces / Proprietary interfaces
• publish/subscribe / Events

Q

• QoS
  • about / Service design
• queuing / Events

R

• reference architecture
  • about / Reference architecture
  • advantages / Reference architecture
  • disadvantages / Reference architecture
  / Overview
• reference models / Enterprise architecture
• registry
  • standards / Standards
  • service consumer, benefits for / Information needed
  • benefits / Information needed
  • services, finding / Information needed, Find services
  • troubleshooting / Information needed, Troubleshooting
  • process, changing / Information needed
  • change process, supporting / Change process
  • in IT landscape / Registries and repositories in your IT landscape
  • Enterprise architecture tools / Enterprise architecture tools
  • Business Process Management (BPM) tool / Business Process Management tool
  • Configuration Management Database (CMDB) / Configuration Management Database
  • bug and issue tracker system / Bug and issue tracker system
  • ESB / ESB
  • Business Activity Monitoring (BAM) / Business Activity Monitoring
  • infrastructure monitoring / Infrastructure monitoring
• registry and repository, IBM / Registry and repository
• registry and repository, Microsoft / Registry and repository
• registry and repository, Oracle / Registry and repository
• Representational State Transfer (REST) / RESTful services
• RESTful services / RESTful services
• RETE algorithm / Business rules
• retired stage / Service stages
• retrieveData operation / Example – good or bad service?
• reusability, service
  • about / Reusability
  • example / Example – reusability
• roadmap
  • about / Roadmap
  • service by service / Service by service
  • process by process / Process by process
  • feature by feature / Feature by feature
  • system by system / System by system
• routing / Enterprise Service Bus
• Rule Execution Server / Business rules
• Rule Studio / Business rules

S

• Scrum / Methodology
• security, IBM / Security
• security, Microsoft / Security
• security, Oracle / Security
• security, service
  • about / Security
  / Security level
• security, SOA platform
  • Identity and Access Management (IAM) tooling / Security
  • about / Security
  • applying, in SOA / Applying security in your SOA
  • applying / Applying security in your SOA
• Security Assertion Markup Language (SAML) protocol / Security
• Server Faces (JSF) / User interface
• service
  • about / What is a service?
  • components / Elements of a service – contract, interface, and implementation
  • contract / Elements of a service – contract, interface, and implementation, Type of change – contract, interface, and implementation
  • interface / Elements of a service – contract, interface, and implementation, Type of change – contract, interface, and implementation
  • implementation / Elements of a service – contract, interface, and implementation, Type of change – contract, interface, and implementation
  • example, lets have breakfast / Example – let's have breakfast, Interface
  • example, ordering passport / Example – ordering a passport
  • provider / Consumer and provider
  • consumer / Consumer and provider, Reusability
  • registry / Dealing with lots of service providers – service registry
  • reused / How can you make sure that people use a service?
  • drivers / Drivers for services
  • myths / Common myths, Consumers of services are always IT systems
  • designing / Service design
  • value, providing / Provide value
  • implementation, hiding / Implementation hiding
  • idempotent / Idempotent
  • isolation / Isolated
  • interoperability / Interoperable
  • isolation (autonomy) / Isolation
  • print service, example / Example: print service
  • security / Security
  • faults, types / Fault-prevention and handling
  • idempotency / Idempotency
  • idempotency and statefulness / Idempotency and statefulness
  • granularity / Granularity
  • classifying / Classification, Service classification revisited
  • reusability / Reusability
  • client / Reusability
  • reusability, example / Example – reusability
  • good or bad / Example – good or bad service?
  • storeData operation / Example – good or bad service?
  • retrieveData operation / Example – good or bad service?
  • defining / Service definition revisited
  • Open Group Definition / Service definition revisited
  • Applicable Service Principles / Service definition revisited
  • elementary services / Service classification revisited
  • composite services / Service classification revisited
  • process services / Service classification revisited
  • information, passing within services / Passing information from smaller to larger services
  • information, passing from smaller service to larger service / Passing information from smaller to larger services
  • administrator / Troubleshooting
  • consumers / Troubleshooting, Change process
  • version / Troubleshooting, Change process
  • owner / Change process
• service, components
  • contract / Elements of a service – contract, interface, and implementation
  • interface / Elements of a service – contract, interface, and implementation
  • implementation / Elements of a service – contract, interface, and implementation
• service, drivers
  • flexibility / Drivers for services
  • standardization / Drivers for services
  • cost reduction / Drivers for services
• service, SOA platform
  • about / Services
  • bottom-up development / Services
  • meet-in-the-middle development / Services
  • top-down development / Services
  • contract-first development / Services
  • implementation / Implementation
  • interface / Interfaces
  • contract / Contracts and Policies
  • policies / Contracts and Policies
• service aggregation
  • about / Aggregation versus orchestration
• service by service, roadmap / Service by service
• service classification
  • about / Service classification revisited
  • insurance company, example / Example – insurance company
  • actor type / Actor type
  • channel / Channel
  • organizational boundaries / Organizational boundaries
  • security level / Security level
  • architectural level / Architectural layer
  • combining / Combining classifications
  • benefits / Why classify your services?
• Service Component Architecture (SCA) / Oracle SOA Suite, IBM WebSphere Enterprise Service Bus
• service composition
  • about / Composability, Aggregation versus orchestration
• service composition, IBM
  • about / Service composition
  • IBM WebSphere Enterprise Service Bus (ESB) / IBM WebSphere Enterprise Service Bus
  • Mediation Flow / IBM WebSphere Enterprise Service Bus
  • Service Component Architecture (SCA) / IBM WebSphere Enterprise Service Bus
  • Java Message Service (JMS) / IBM WebSphere Enterprise Service Bus
  • IBM Business Process Manager / IBM Business Process Manager
• service composition, Microsoft
  • BizTalk Server / BizTalk Server
  • Windows Server AppFabric / Windows Server AppFabric
• service composition, Oracle
  • about / Oracle Service Bus
  • Oracle Service Bus (OSB) / Oracle Service Bus
  • Oracle SOA Suite / Oracle SOA Suite
  • Oracle BPM Suite / Oracle BPM Suite
• service composition, SOA platform
  • about / Service composition
  • Enterprise Service Bus (ESB) / Enterprise Service Bus
  • Business Process Management (BPM) / Business Process Management
  • case management platform / Case Management
• service consumer / Service design
  • version, making explicit / Making the version explicit for service consumers
  • versioning changes, steps for / Communicating change
• service identification
  • about / Service identification
  • top-down service identification / Top-down
  • bottom-up service identification / Bottom-up
• service orchestration
  • about / Aggregation versus orchestration
  / Where to put the composition logic?
• Service Organization processes (operational) / Methodology
• service provider / Service design
• service registry / Dealing with lots of service providers – service registry
• service registry, SOA platform / Service registry and service repository
• service repository, SOA platform / Service registry and service repository
• services, IBM / Services
• services, Microsoft / Services
• services, Oracle / Services
• service stages
  • about / Service stages
  • identified stage / Service stages
  • designed stage / Service stages
  • implemented stage / Service stages
  • deprecated stage / Service stages
  • retired stage / Service stages
• service states
  • contract, changing / Changing the contract
  • interface, changing / Changing the interface
  • implementation, changing / Changing the implementation
• service versioning
  • about / Versioning of services
  • contract, service / Type of change – contract, interface, and implementation
  • interface, service / Type of change – contract, interface, and implementation
  • implementation, service / Type of change – contract, interface, and implementation
  • contract, changing / Changing the contract
  • interface, changing / Changing the interface
  • implementation, changing / Changing the implementation
• Simple Object Access Protocol (SOAP) / SOAP-based services
• Single Point of Truth (SPOT) / Example – insurance company TMS needs to consolidate systems
• SOA
  • about / Putting it together – what is SOA?
  • features / Putting it together – what is SOA?
  • solutions / Solutions
  • example, utility company / Example – utility company
  • example, international software company / International software company – changing existing processes
  • application landscapes, rationalizing / Functional duplication – rationalizing application landscapes
  • standardization / Standardization – enabling change
  • maturity model / Maturity and stages
• SOA governance / Governance
• SOAP-based services / SOAP-based services
• SOA platform
  • about / Overview
  • implementation / Overview
  • interface / Overview
  • policies (contract) / Overview
  • events / Overview, Events
  • Enterprise Service Bus / Overview
  • case management / Overview
  • business process management / Overview
  • business rules / Overview, Business rules
  • user interface / Overview, User interface
  • registry and repository / Overview
  • Identity and Access Management / Overview
  • design tooling / Overview, Design tooling
  • development tooling / Overview, Development tooling
  • services / Services
  • service composition / Service composition
  • security / Security
  • service registry / Service registry and service repository
  • service repository / Service registry and service repository
  • example, order to cash / Example – Order-to-cash revisited, Developing the solution
• SOA realization
  • about / Organize the SOA effort
  • goals and approach, identifying / Organize the SOA effort
  • initial business case, creating / Organize the SOA effort
  • high-level solution architecture, designing / Organize the SOA effort
  • roadmap, defining / Organize the SOA effort
  • feature, determining / Organize the SOA effort
  • feature, realizing / Organize the SOA effort
  • solution, defining / Organize the SOA effort
  • solution, delivering / Organize the SOA effort
  • solution, implementing / Organize the SOA effort
  • handle failure / Organize the SOA effort
  • feature, evaluating / Organize the SOA effort
  • solution, integrating / Organize the SOA effort
  • business case, refining / Organize the SOA effort
  • roadmap impact, determining / Organize the SOA effort
  • features / Organize the SOA effort
  • approaches / Approaches
• software architecture / Software architecture
• software development
  • activities / Software development
  • TMap / Software development
  • methodology / Methodology
  • waterfall methodologies / Methodology
  • agile methodologies / Methodology
  • SOA, impact / Impact of SOA
• solution architecture
  • about / Solution architecture
  • foundation solutions / Solution architecture
  • common systems solutions / Solution architecture
  • industry solutions / Solution architecture
  • organization-specific solutions / Solution architecture
• Starting Up a Project (SU) phase / Impact of SOA
• statefulness, service / Idempotency and statefulness
• storeData operation / Example – good or bad service?
• stovepiped / User interface
• Straight-Through Processing / Implementation
• supply side / Demand management
• supporting processes / Example – insurance company
• system
  • about / Architecture as a tool
• system by system, roadmap / System by system
• System Center Operations Manager (SCOM) / Monitoring
• System Development Methodology (SDM) / Methodology

T

• technical and software faults / Fault-prevention and handling, Technical and software faults
• technical layer / Architectural layer
• technical risk / Mismatch between business and IT
• technical service identification
  • about / Technical service identification
• test-driven development (TDD) / Methodology
• test tooling, IBM / Test tooling
• test tooling, Microsoft / Test tooling
• test tooling, Oracle
  • about / Test tooling
  • transformations / Testing transformations
  • SCA testing framework / SCA testing framework
  • from console / Testing from the console
• test tools / Comparison
• TMap / Software development
• TM Forum Frameworx and eTOM for telecommunications
  • URL / Reference architecture
• TMS (Too Many Systems) company / Example – insurance company TMS needs to consolidate systems
• TOGAF
  • about / Layering of architecture
  • Architecture Development Method (ADM) / Enterprise architecture
  • content framework / Enterprise architecture
  • enterprise continuum and tools / Enterprise architecture
  • reference models / Enterprise architecture
  • Architecture Capability Framework / Enterprise architecture
• tooling
  • registry / Tooling
  • repository / Tooling
• top-down development / Services
• top-down identification / Top-down identification
• top-down service identification
  • about / Example of top-down service identification
  • business service identification / Business service identification
  • information service identification / Information service identification
  • technical service identification / Technical service identification
• top-down service identification
  • about / Top-down
  • business service identification / Top-down
  • information service identification / Top-down
  • technical service identification / Top-down
  • business service identification, example / Top-down
  • information service identification, example / Top-down
  • technical service identification, example / Top-down
• TPIR (The Price Is Right) company / Example 2 – insurance company TPIR needs to decrease operational cost, Summary of scenarios, Analysis of the scenarios

U

• UDDI
  • about / Tooling, Standards
• user interface, IBM / User interface
• user interface, Microsoft / User interface
• user interface, Oracle / User interface
• user interface, SOA platform
  • about / User interface
  • capabilities / User interface
  • integrated user interface, benefits / Integrated user interfaces
  • information mismatch / Information mismatch

V

• Validate-Enrich-Transform-Route-Operate (VETRO) / Enterprise Service Bus
• Vecoz company / Example 1 – insurance company WATB needs shorter time to market
• version control / Versioning of services
• versioning scheme
  • about / Versioning of services
• versioning schemes
  • about / Versioning schemes
  • versioning and lifecycle stages / Versioning and life cycle stages
  • for service consumers / Making the version explicit for service consumers

W

• WATB (We Are The Best) company / Example 1 – insurance company WATB needs shorter time to market
• waterfall methodologies / Methodology
• web content management systems / Example – insurance company
• WebLogic Scripting Tool (WLST) / Deployment using scripting
• Web Service Description Language (WSDL) / Interface, SOAP-based services
• web services
  • about / Web services
  • SOAP-based services / SOAP-based services
  • RESTful services / RESTful services
• WebSphere ESB Registry edition / Registry and repository
• WebSphere Operational Decision Management / WebSphere Operational Decision Management
• WebSphere Registry and Repository (WSRR) / Registry and repository
• whiteboards / Design tooling
• Windows Server AppFabric / Windows Server AppFabric
• Windows Workflow Foundation (WF) / Windows Server AppFabric
• World Wide Web Consortium (W3C) / SOAP-based services
• WS-* / SOAP-based services

X

• XML Process Definition Language (XPDL) / Business Process Management
• XML Schema (XSD) / Interface

Z

• Zachman
  • URL / Architecture as a tool