Part 1: Introduction of No-Code/Low-Code for Dynamics 365 Customer Engagement

Beyond an obvious understanding that “no-code/low-code” implies no complex developments, there are still several implications for a project and a solution that features this approach. In this part, we will cover the different aspects to consider when we talk about no-code or low-code technology with Dynamics 365 Customer Engagement. In this part, you will get an overview of what no-code or low-code means in the context of Dynamics 365 Customer Engagement applications.

This part has the following chapters:

• Chapter 1, Dynamics 365 Customer Engagement and No-Code/Low-Code
• Chapter 2, Extending Dynamics 365 Customer Engagement with a No-Code/Low-Code Approach