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Empowering Organizations with Power Virtual Agents

You're reading from   Empowering Organizations with Power Virtual Agents A practical guide to building intelligent chatbots with Microsoft Power Platform

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Product type Paperback
Published in Aug 2021
Publisher Packt
ISBN-13 9781801074742
Length 246 pages
Edition 1st Edition
Concepts
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Author (1):
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Nicolae Tarla Nicolae Tarla
Author Profile Icon Nicolae Tarla
Nicolae Tarla
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Table of Contents (18) Chapters Close

Preface 1. Section 1: An Introduction to Power Virtual Agents
2. Chapter 1: Introducing Power Virtual Agents FREE CHAPTER 3. Chapter 2: Licensing for Power Virtual Agents 4. Chapter 3: Building Your First Power Virtual Agent Chatbot 5. Section 2: Leveraging Power Virtual Agents on Your Website
6. Chapter 4: Creating a Power Virtual Agent for Your Website 7. Chapter 5: Integrating a Power Virtual Agent into Your Website 8. Chapter 6: Handling Authentication and Personalization 9. Section 3: Leveraging Power Virtual Agents in Teams
10. Chapter 7: Building a Power Virtual Agents Application for Teams 11. Chapter 8: Integrating the Power Virtual Agent into Teams 12. Chapter 9: Serving Information from Various Sources 13. Section 4: Best Practices for Power Virtual Agents
14. Chapter 10: Power Virtual Agents Governance 15. Chapter 11: Power Virtual Agents Best Practices 16. Chapter 12: Power Virtual Agents Administration 17. Other Books You May Enjoy

Chapter 1: Introducing Power Virtual Agents

Welcome to a new adventure. You might have encountered various incarnations of chatbots over the years but not even realize what they are or how they work. This book is about to change all of that.

This is not a new topic or a fashionable episode in technology that will fade away. The time is now to start adopting these capabilities and putting your organization on the path to success.

In this chapter, we will focus on a historical overview of chatbots. We will be touching on the following:

  • What is a chatbot?
  • What is Power Virtual Agents?
  • How does Power Virtual Agents add value?
  • How does licensing work for chatbots?

Grab a coffee and let's get going.

You have been reading a chapter from
Empowering Organizations with Power Virtual Agents
Published in: Aug 2021
Publisher: Packt
ISBN-13: 9781801074742
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