Setting up business process logic

For every business process, there is always a step-by-step procedure that defines every requirement, objective, and resolution from start to end. Companies build on and improve these procedures depending on the business needs and even create departments to work exclusively on this.

Getting ready

Model-driven apps help set up these rules by providing several tools to define business logic at various platform levels. You can incorporate data validation rules, structured data flows to guide the end-user, and even trigger workflows for specific events in your processes. These are just some examples of what you can achieve with this platform.

Let’s improve our help desk application by adding business logic in two ways:

• Hiding or making a column visible depending on the ticket status, by using a business rule. In our case, there is no reason for the Ticket Validation column to be visible unless the case is in a Resolved state...