Aligning stakeholders

You learned about the stakeholders that product managers partner with in Chapter 2. When you are thinking of offering better tools or experiences for your customers, several stakeholders will also be invested in your goals to ultimately drive success for the organization. These stakeholders include sales teams, who are incentivized to gain more customers, support teams, who are incentivized to provide better service to the customers, and so on. Legal, compliance, and security teams are often very crucial partners in building enterprise products; this is because making compliant products or offering security features can be key differentiators for APIs.

At this point, various stakeholders are involved in various aspects of the customer journey and are working to improve the customer experience. You can identify the right stakeholders to work with for every feature to identify the downstream impact of the product changes you plan to make. For example, if you...