Part 2: Understanding the Developer
User research, getting to know customers, and mapping a user journey are all essential parts of the product development process because they help you make products that meet customers’ needs. Doing user research in a methodical way, getting to know your customers, and making a map of the user’s journey are all important steps in building successful products.
User research lets you learn about the needs and pain points of your target customers. This helps you make decisions about your product and makes sure that the final product meets the needs of the people who will be using it. Customer empathy is important because it allows you to understand customers’ perspectives and how they interact with the product. This understanding can lead to more effective design decisions and a better user experience.
Mapping the user journey, or the process a customer goes through when interacting with a product, helps you identify potential...
