Chapter 5
- What are the three elements of a framework for effective training?
Frequency, or how often the messages are reinforced; content, or the messages themselves; and scope, which refers to making the training consumables. (Section: A framework for effective training)
- Which are more effective, simulated exercises or informative presentations? Why?
Simulated exercises are more effective because people often retain more information from exercises they participate in than they do from presentations they watch and listen to. (Section: Making people your partners)
- Describe some of the elements of a message that could be a red flag indicating that the message is a phishing attempt.
The phishing red flags mentioned in this chapter were the sender's address, the style and tone of the message, creating a sense of urgency, links in the message, unexpected attachments, and unusual requests. (Section: Training people to protect against common...
