Practical tips for success

Based on my experience with managing or facilitating training sessions, here are a few tips that can add value and streamline your training processes:

• Communicate clear training goals – learning objectives.
• Encourage end user feedback – pulse or valuable innovative ideas.
• To make training smooth, plan end user training early and do not leave end users for last.
• Curate training based on roles by assessing the end user needs.
• If your training budget is tight, use seminar-based training with training pre-recorded and share it with end users. You can circulate this recorded session with users and solicit for Q and A via group collaboration sites, such as Teams or Salesforce Chatter.
• Keep training artifacts current, as you may need them for retraining newly onboarded users.
• Make sure your training users get details during training on how to access the system. This includes system login URLs or desktop icons, as well...