You're reading from Managing Microsoft Teams: MS-700 Exam Guide Configure and manage Microsoft Teams workloads and achieve Microsoft 365 certification with ease

Product type Paperback

Published in Feb 2021

Publisher Packt

ISBN-13 9781801071000

Length 452 pages

Edition 1st Edition

Tools

Microsoft Teams

Concepts

IT Certification

Authors (2):

Peter Rising

Nate Chamberlain

View More author details

Table of Contents (23) Chapters

Preface

1. Section 1: Planning and Designing Your Microsoft Teams Deployment

2. Chapter 1: Planning Your Migration to Microsoft Teams FREE CHAPTER

3. Chapter 2: Assessing Your Network Readiness for a Microsoft Teams Deployment

4. Chapter 3: Planning and Implementing Governance and Life Cycle Settings in Microsoft Teams

5. Chapter 4: Configuring Guest Access in Microsoft Teams

6. Chapter 5: Managing the Security and Compliance Settings in Microsoft Teams

7. Chapter 6: Managing Endpoint Devices in Microsoft Teams

8. Chapter 7: Monitoring Usage within Microsoft Teams

9. Section 2: Administering the Meeting, Calling, and Chat Features within Microsoft Teams

10. Chapter 8: Managing Collaboration and Chat within Microsoft Teams

11. Chapter 9: Managing Meetings and Live Events in Microsoft Teams

12. Chapter 10: Managing Phone Numbers in Microsoft Teams

13. Chapter 11: Managing Phone System in Microsoft Teams

14. Section 3: Planning, Deploying, and Managing Policies for Microsoft Teams, and Apps within Teams

15. Chapter 12: Creating and Managing Teams

16. Chapter 13: Managing Team Membership Settings

17. Chapter 14: Creating App Policies within Microsoft Teams

18. Section 4: Mock Exams and Assessments

19. Chapter 15: Mock Exam

20. Chapter 16: Mock Exam Answers

Answers and explanations

21. Chapter 17: Assessments

22. Other Books You May Enjoy

Summary

In this chapter, we covered the management of resource accounts that are used for things such as call queues and auto attendants, which provide a more efficient experience for both the caller and recipient(s).

We then took a deeper dive into the configuration and management of call queues and auto attendants. These are assigned to resource accounts with phone numbers.

We covered three main policies that can alter the Teams calling experience for users: call park, calling, and caller ID. These features enhance user capabilities in your organization and can be configured differently for various users and groups.

Lastly, we explored Health Dashboard for Direct Routing and its components, which only apply to environments that utilize Direct Routing on-premises.

In the next chapter, we'll cover creating and managing teams.