Reviewing the process flow

A process flow is a workflow diagram of all the tasks/steps and their interconnection in a visual format. Depicting various steps in a process visually will help all stakeholders get a common understanding of the needs and, hence, the requirements.

Defining process flows is iterative: you start from the elicitation phase with very high-level process flows and keep refining during the prioritization phase until they are socialized and agreed upon by the stakeholders, SMEs, and technical team members. This business process flow will capture enough details in business terminology so that it is a process flow that all stakeholders understand. During the design and development phase, these flows can be refined so that the technical team and testing team can understand them in greater depth. The first thing we must do when we develop a process flow is have the right set of stakeholders and SMEs with in-depth knowledge of their current process. We do not invite...