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Mastering Microsoft Endpoint Manager

You're reading from   Mastering Microsoft Endpoint Manager Deploy and manage Windows 10, Windows 11, and Windows 365 on both physical and cloud PCs

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Product type Paperback
Published in Oct 2021
Publisher Packt
ISBN-13 9781801078993
Length 666 pages
Edition 1st Edition
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Author (1):
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Per Larsen Per Larsen
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Per Larsen
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Table of Contents (24) Chapters Close

Preface 1. Section 1: Understanding the Basics
2. Chapter 1: Introduction to Microsoft 365 FREE CHAPTER 3. Chapter 2: What Is Unified Endpoint Management? 4. Section 2: Windows 365
5. Chapter 3: Introducing Windows 365 6. Chapter 4: Deploying Windows 365 7. Section 3: Mastering Microsoft Endpoint Manager
8. Chapter 5: Requirements for Microsoft Endpoint Manager 9. Chapter 6: Windows Deployment and Management 10. Chapter 7: Manager Windows Autopilot 11. Chapter 8: Application Management and Delivery 12. Chapter 9: Understanding Policy Management 13. Chapter 10: Advanced Policy Management 14. Chapter 11: Office Policy Management 15. Chapter 12: User Profile Management 16. Chapter 13: Identity and Security Management 17. Chapter 14: Monitoring and Endpoint Analytics 18. Chapter 15: Universal Print 19. Section 4: Tips and Tricks from the Field
20. Chapter 16: Troubleshooting Microsoft Endpoint Manager 21. Chapter 17: Troubleshooting Windows 365 22. Chapter 18: Community Help 23. Other Books You May Enjoy

Service health and message center

SERVICE HEALTH shows active incidents and advisories. This information is made easy to access in the MEM admin center, as you can see from the following screenshot representation. The same information is also available in the Microsoft 365 Service health dashboard in the Microsoft 365 admin center:

Figure 16.3 – Service health and message center

In the Tenant admin blade, you have an option to log a free support ticket when you have a Microsoft Intune subscription, as illustrated in the following screenshot:

Figure 16.4 – Intune support

Click on Intune to start the Microsoft Intune support workflow. First, you will be guided through common scenarios or recommended support articles. If none of these help you to resolve your issue, you can create a support request, where you need to provide as much detailed information as possible.

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