Mobile and Task-based Experience

The mobile experience has seen great improvements with each new version of Microsoft Dynamics CRM. Starting with a very simplistic and trimmed-down mobile page, the mobility functions have evolved to a full-blown and very usable alternative to using the platform. We now have support for all mobile platforms, both tablets and smart phone. Furthermore, the user experience is similar on all mobile devices, no matter the platform. The application is configured once, and when deployed, presents the same functionality everywhere.

Starting with Microsoft Dynamics CRM 2016, users of the mobile apps now also have full offline capabilities. This feature is available to Microsoft Dynamics CRM Online users on an Enterprise license or Professional license where more than 30 users are part of the Organization. For all other license models, offline cache mode and drafts will be available. This is the functionality that was made available with the previous version, and enables...