Summary

For the human factor, we learned that the Activity Theory gives us a clear point of view from people’s perspectives of digital transformation. Caregivers in healthcare face a growing risk of information overload. We must create systems that allow professionals to swiftly come to the right decisions, taken jointly with and for the patient. We studied a new way of SE, focusing on UX and limiting the number of interactions between humans and systems. HSI is an architecting and engineering methodology to achieve this.

Next, these systems must be continuously improved. The same applies to processes and workflows. In this chapter, we further introduced DevOps4Care. We addressed the role of real-life storytellers to realize a process where feedback is continuously looped back into the requirements for systems, workflows, and processes, with the goal of improving the patient’s life. We’ve studied OODA, to organize data-driven care teams. OODA teaches us how...