Common use cases for LLMs

LLMs by design are very versatile, meaning that this technology can be applied to many different potential use cases. For example, you could create a chatbot application that makes use of LLM technology and acts like an unhappy customer. You could then use this as part of the training for your call center staff, to train them on dealing with unhappy customers and evaluate how well they handle the “customer.”

You could also build a Q&A chatbot that is connected to some of your internal datasets (such as FAQ documents), enabling users to ask questions using natural language and to get answers that come from your official corporate documents.

There are many other common use cases, as well as many use cases that are yet to be discovered. To review some of the common use cases and understand how you can use Amazon Bedrock for these use cases, see the Amazon Bedrock workshop at https://github.com/aws-samples/amazon-bedrock-workshop....