In addition to the email, webhook, and Runbook actions that are supported for Log Analytics alert rules, OMS also provides support for ITSM actions, and through integration between Log Analytics and your ITSM platform, you can use these actions to create work items (events, alerts, incidents) in ITSM from OMS alerts.
Using ITSM Actions
How to do it...
To centrally manage ITSM work items in Log Analytics, you will need to add the ITSM Connector solution to your OMS workspace.
Adding the ITSM Connector solution in OMS
- Navigate to the Azure portal at http://portal.azure...