Determining the high-level technical scope of your Salesforce solution

Until now, we have not spent a lot of energy on Salesforce features. That will change now as we progress to define the high-level technical scope of your Salesforce solution.

You have defined the business capabilities to be supported by your Salesforce solution. Now it’s time to understand what hypothetical technical scope is needed to support the business capabilities. It is hypothetical at this stage because you will undoubtedly have many assumptions and uncertainties. As you progress through the chapters in the pre-development phase, the technical scope will become firmer until you finally contract with Salesforce.

The high-level technical scope

At this stage, determining the high-level hypothetical technical scope serves the following purposes:

• Being able to estimate the license cost of the solution
• Being able to request one or more potential implementation partners to provide an...