Salesforce Chatter
Chatter is a real-time collaboration tool within Salesforce. Think of it as Facebook within your organization. You have your own profile, and you can share updates, create Groups (label 1 of Figure 1.11), upload Files (label 2), keep track of Followers (label 3), set yourself to be Following other users (label 4), and much more! You can access your profile by clicking on the icon on the upper-right side of the page or by clicking on the People tab:
Figure 1.11: Profile details including Groups, Files, Followers, and Following on Salesforce Chatter
If you scroll down on your profile, you will see your feed:
Figure 1.12: Filters and Sort by options on the Chatter feed
The feed includes any posts you have made, any posts you follow, or updates to tracked fields on records you follow. The actions can be customized to include more than the post, poll, and question action.
If you click on the Chatter tab, you get an expanded view of the feed...
