DX Law #5: It's About Transitioning from Predicting to Prescribing to Autonomous
Digital Transformation is about predicting what's likely to happen, prescribing recommended actions, and continuously learning and adapting (autonomously) faster than your competition.
Digital Transformation is about creating an organization that continuously explores, learns, adapts, and relearns. Wash, rinse, repeat. Every customer engagement is an opportunity to learn more about the preferences and behaviors of that customer. Every product interaction or usage is an opportunity to learn more about the performance and behaviors of that product. Every employee, supplier, and partner engagement provides an opportunity to learn more about the effectiveness and efficiencies of your business operations.
As we discussed with the Big Data Business Model Maturity Index in Chapter 1, The CEO Mandate: Become Value-driven, Not Data-driven, to create a continuously learning intelligent organization...
