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Troubleshooting Citrix Xendesktop

You're reading from   Troubleshooting Citrix Xendesktop The ultimate troubleshooting guide for clear, concise, and real-world solutions to a wide range of common Citrix XenDesktop problems

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Product type Paperback
Published in Oct 2015
Publisher
ISBN-13 9781785280139
Length 274 pages
Edition 1st Edition
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Author (1):
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Gurpinder Singh Gurpinder Singh
Author Profile Icon Gurpinder Singh
Gurpinder Singh
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Table of Contents (14) Chapters Close

Preface 1. Getting Started – Understanding Citrix XenDesktop® and its Architecture 2. Troubleshooting Toolkit for Citrix XenDesktop® FREE CHAPTER 3. Getting Around Installation Issues 4. Overcoming VDA Registration Problems 5. Conquering Citrix Session Launch Difficulties 6. Surpassing XenDesktop® Service Issues 7. Troubleshooting Performance 8. Solving Printing Issues 9. Getting the Better of HDX™ MediaStream Challenges 10. Taming MCS and PVS™ Setbacks Gracefully 11. Troubleshooting NetScaler® Integration Issues 12. Dealing with Known Issues in Citrix XenDesktop® Index

Overcoming time synchronization issues


Time synchronization is done by Kerberos and is very important, as Kerberos allows a time skew of less than 5 minutes for the time difference between client and server. If the time difference between the VDA and Controllers is too big (more than 5 minutes), there is a fair chance that the tickets will get timed out, causing communication to fail.

To troubleshoot this issue, you can make use of the W32tm utility or PowerShell. The following screenshot shows how to find the time difference between your controller and VDA machine by issuing a simple w32tm query:

Always make sure that the system time on all the systems is within a small margin and doesn't vary with a big difference considering the Kerberos skew.

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