The test environment

While the previous sections were targeted towards ensuring that the study meets the expectations of the study sponsor, this section is about ensuring that the study participants can execute the test as smoothly as possible.

Some of the questions that need to be answered are listed below.

Which are the target devices for the study?

A website might be targeted at both large-screen and small-screen devices; a product might only offer a companion app for iPhones, and so on. These requirements must be documented and taken into consideration when recruiting the participants.

When testing websites, an additional question to ask is which browsers and browser versions are relevant; when testing apps, it's...