What to measure

There are certain network-related metrics that help NetOps teams maintain the network uptime and then there are some infrastructure elements that need to be closely observed.

Real user monitoring

In the stadium scenario, we mentioned the NetOps team would monitor how spectators were interacting with the services. That would require real-time user monitoring (RUM) data as opposed to synthetic or historical data. Getting a real-time view of what users are experiencing online is critical because the NetOps team needs to analyze events as they are happening and proactively look into slow connections or fix any misconfigurations.

Monitoring software can use RUM data to make DNS routing and other network traffic-steering decisions. There is also intelligent traffic steering, which is usually implemented using the overlay network.

Additional information

Synthetic data is different from real-world data. It is annotated data created using computer simulations...