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Expert Microsoft Teams Solutions

You're reading from   Expert Microsoft Teams Solutions A guide to Teams architecture and integration for advanced end users and administrators

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Product type Paperback
Published in Apr 2022
Publisher Packt
ISBN-13 9781801075558
Length 628 pages
Edition 1st Edition
Concepts
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Authors (4):
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Aaron Guilmette Aaron Guilmette
Author Profile Icon Aaron Guilmette
Aaron Guilmette
Grant Oliasani Grant Oliasani
Author Profile Icon Grant Oliasani
Grant Oliasani
Yura Lee Yura Lee
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Yura Lee
Angel Aviles Angel Aviles
Author Profile Icon Angel Aviles
Angel Aviles
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Toc

Table of Contents (27) Chapters Close

Preface 1. Part 1: Collaboration and Apps
2. Chapter 1: Taking a Tour of Microsoft Teams FREE CHAPTER 3. Chapter 2: Approvals 4. Chapter 3: Task Management in Teams 5. Chapter 4: Bookings in Teams 6. Part 2: Meetings
7. Chapter 5: Conducting Teams Meetings 8. Chapter 6: Microsoft Teams Rooms 9. Chapter 7: Live Events 10. Part 3: Bots and Development
11. Chapter 8: Power Apps in Teams 12. Chapter 9: Workflow Integration 13. Chapter 10: Power Virtual Agents in Teams 14. Part 4: Voice
15. Chapter 11: Planning for Teams Phone 16. Chapter 12: Deploying Teams Phone 17. Chapter 13: Configuring Advanced Teams Phone Features 18. Chapter 14: Teams Devices 19. Part 5: Administration
20. Chapter 15: Planning and Adoption 21. Chapter 16: Governance 22. Chapter 17: Integration with Exchange Server 23. Chapter 18: Security and Data Protection 24. Chapter 19: Reporting in Teams 25. Other Books You May Enjoy Appendix A: Direct Routing and Operator Connect

Technical requirements

There are a few prerequisites we need to cover before we start exploring chatbots in Teams. Let's take a quick look at what you will need to complete this chapter:

  • To use Power Virtual Agents in Teams, you will need an Office 365 subscription (Microsoft 365 Business, Office 365 E3, or Office 365 E5) with the Microsoft Teams license enabled. You will also need access to the Power Virtual Agents app in Teams
  • You will also need access to the Power Virtual Agents app in Teams.

With those requirements met, you ready to begin building!

Building a bot

To start building the Event Bot, we need to add the Power Virtual Agents app to Teams:

  1. Open the Microsoft Teams desktop or web client.
  2. Click Apps at the bottom left of the rail.
  3. Search for and select Power Virtual Agents:

Figure 10.1 – Power Virtual Agents in the Teams app store

  1. Click Add to install the app to Teams and, optionally,...
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