Questions

Now, it’s time to check your knowledge. Select the best response, then check your answers, which can be found in the Assessment section at the end of this book:

1. Vendors regularly test their systems for accuracy, performance, and other variables, in the form of _____ testing.

   a. stub

   b. market

   c. star

   d. beta

2. The team has choices when making the transition to a new system. When running in _____, both systems will be operational. With this transition, the team will determine a start date to phase in the new system, and an end date for the existing system to retire.

   a. parallel

   b. sync

   c. cutover mode

   d. beta

3. Training can be done in a number of different formats. You might choose an interactive format with a live trainer, or use an online, asynchronous approach with short, interactive_____.

   a. playing cards

   b. videos

   c. geofencing apps

   d. upgrades

4. _____ is information that’s returned to the user due to the results of a process and can be in one of several...