Selecting your communication channels
Globalization and technology have made the commercial environment very complex and dynamic. This leads to a number of challenges for effective communication in the business world; some of the top ones are as follows:
A lot of persistent information overload is happening at a rapid rate
Attention spans are reducing drastically, and listening skills are eroding sometimes
Too many distractions are increasing noise levels for people
The lines between personal and professional communication are becoming blurred
In-person interactions between employees are reducing, with an increasing reliance on technology
A high convergence of different communication channels and methods is occurring
Hierarchical management is being replaced by more participatory management
Privacy and confidentiality of any communication has become more porous
Businesses today are expected to take quick and decisive actions in a dynamically changing and often globally integrated or influenced...
