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Learning ServiceNow

You're reading from   Learning ServiceNow Administration and development on the Now platform, for powerful IT automation

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Product type Paperback
Published in Jun 2018
Publisher
ISBN-13 9781788837040
Length 388 pages
Edition 2nd Edition
Languages
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Author (1):
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Tim Woodruff Tim Woodruff
Author Profile Icon Tim Woodruff
Tim Woodruff
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Toc

Table of Contents (17) Chapters Close

Preface 1. The Interface FREE CHAPTER 2. Lists and Forms 3. UI Customization 4. Understanding Data and Relationships 5. Tasks and Workflows 6. UI and Data Policies 7. User Administration and Security 8. Introduction to Scripting 9. The Server-Side Glide API 10. The Client-Side Glide API 11. Server-Side Scripting 12. Client-Side Scripting 13. Service Portal Scripting 14. Debugging 15. Pro Tips Index

Logging

Note

While there is a feature called session debug logging, this section is about the system log and how to use logging within scripts effectively for troubleshooting your code.

Logging is something that you can employ both server-side, and client-side. There are several useful logging API methods that can be employed for various purposes, and in different situations: info(), warn(), and error(), each with respectively higher levels of significance. These three types of logging methods are available both from the GlideSystem API (available within server-side scripts as the gs object) on the server, and from the console API on the client (For example, console.warn('message')).

An informational message (using gs.info() on the server, or console.info() on the client), is meant to inform a curious admin perusing the logs, of some important state information, or perhaps about successful execution and final state of a particularly complex script. This is especially useful when...

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