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ServiceNow Cookbook

You're reading from   ServiceNow Cookbook Acquire key capabilities for the ServiceNow platform

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Product type Paperback
Published in Feb 2017
Publisher Packt
ISBN-13 9781785880520
Length 376 pages
Edition 1st Edition
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Authors (2):
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Dustin Turner Dustin Turner
Author Profile Icon Dustin Turner
Dustin Turner
Ashish Rudra Srivastava Ashish Rudra Srivastava
Author Profile Icon Ashish Rudra Srivastava
Ashish Rudra Srivastava
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Toc

Table of Contents (8) Chapters Close

Preface 1. Getting Started with Service-Now FREE CHAPTER 2. Performing Core Configuration and Management Tasks 3. Building Data-Driven Application 4. Configuring Alerts and Notifications 5. Building and Configuring Reports 6. Creating and Configuring Workflow Activities 7. Auditing and Diagnosing Service-Now

Getting into the client script


Client scripts run on the browser side and use JavaScript as native. Click on https://www.codecademy.com/learn/javascript to read more about javascript. Client scripts can be used to put validation on a Service-Now form and for customization of Service-Now behavior, such as making any field read-only, mandatory, or hidden. Note that it's not advisable to use a client-side script to customize the behavior of a form as it impacts the form performance. Out of the box, Service-Now provides many client-side functions to perform operations.

Getting ready

To go through this recipe, you should have an active Service-Now instance and valid credentials with an admin role.

How to do it…

  1. Open any standard web browser and type the instance address.

  2. Log in to the Service-Now instance with the valid credentials.

  3. On the left-hand side, type Author Registration, click on the right module on the header, as shown, and select Client Scripts:

    Client scripts

  4. Now you will able to see client...

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