The importance of UX design for ChatGPT

Does ChatGPT even need an introduction at this point? The innovative model developed by OpenAI is in a new class of LLMs, which are trained on billions of data elements from the internet’s vast supply of articles, books, and knowledge. It achieved over 100 million users in about two months. It can generate human-like conversational interactions in text or voice in many languages and converse on vast information. And it does it pretty darn fast.

ChatGPT has undoubtedly come on like a firestorm. Unique, fun, fast, intelligent? However, when designing solutions for your business or enterprise, they should be accurate, have the most current business-related information, and communicate to customers in the voice, style, and tone expected from the business. So, how do you take such a fast-paced moving target and wrap it into a product that exceeds customer’s expectations? Can one ensure that it doesn’t give random answers that...