Why do we need remote monitoring?
Remote system monitoring is the ability to monitor the behavior of a system located far from the user in a systematic and quantifiable manner. Remote monitoring has been enabled through the availability of operational data and in-situ sensor data in a centralized platform. Remote monitoring not only replaces manual intensive processes of recording system behavior and reacting to breakdowns after the incident has occurred to a more proactive and preventive approach in terms of service and maintenance. When the systems of interest are furthermore located at really remote locations (very far-off and inaccessible locations), this becomes a savior guaranteeing the continuation of operations.
The importance, relevance, and absolute necessity for remote monitoring comes to the fore with the following practical user journeys, as showcased in Figure 11.1.
Figure 11.1 – Comparison of user journeys without and with remote...
