Identify potential issues by using the Health Dashboard for Direct Routing
The Health Dashboard for Direct Routing measures two main items in your Teams environment when you've deployed an on-premises solution connecting SBCs to your Direct Routing interface. These two measures are as follows:
- The health of connected SBCs
- Information about connected SBCs
For example, this dashboard would be helpful in analyzing dropped call information. This is also the place where, in Chapter 12, Managing Phone Numbers, we set up SBCs, PSTN usage records, and voice routes to be used with voice routing policies.
The Health Dashboard can be found via Microsoft Teams admin center (https://admin.teams.microsoft.com) | Voice | Direct Routing. It consists of a Health Dashboard summary, and then areas for SBCs, voice routes, and PSTN usage records.
The Health Dashboard summary shows the following:
- Total SBCs
- Voice routes
- SBCs with issues
The SBCs section...
