The threat intelligence feedback loop
Consumer feedback is critical in CTI program success. The CTI team must ensure a constant feedback loop between the threat intelligence creator and the customers because it improves your threat intelligence program. The feedback process must be interactive and collaborative. It should be interactive because the CTI team must be able to question the customer's comments, and the latter can provide improvement suggestions. The two parts must listen to each other. It should be collaborative because feedback requires the willingness to participate in the program. The CTI team must ensure that the customers understand how valuable their comments and opinions are. Let's discuss the benefits of acquiring feedback for a CTI program.
Understanding the benefits of CTI feedback loop
A feedback loop is a mechanism that needs to be understood in context. Today, several organizations have introduced the concept of social engineering dry runs...