Hands-on experience

If you're looking to move into the B2C solution architecture space, there's a good chance you're already operating as a platform technical architect in either Salesforce Platform/Service Cloud, B2C Commerce, or Marketing Cloud. If that's you, you know a lot about one product, maybe a little about others, and you're looking to expand that perspective. This is essentially a bottom-up approach to the B2C solution architecture.

Another possibility, the top-down approach, is that you're more of an enterprise architect looking to learn more about the Salesforce ecosystem in general and the B2C solution architecture space specifically.

The following diagram, originally shown in Chapter 6, Role of a Solution Architect, represents these two approaches to the B2C solution architecture:

Figure 11.3 – Types of architects

Although it's certainly possible for other types of architects, such as ERP or Data...