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ServiceNow Cookbook

You're reading from   ServiceNow Cookbook Acquire key capabilities for the ServiceNow platform

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Product type Paperback
Published in Feb 2017
Publisher Packt
ISBN-13 9781785880520
Length 376 pages
Edition 1st Edition
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Authors (2):
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Dustin Turner Dustin Turner
Author Profile Icon Dustin Turner
Dustin Turner
Ashish Rudra Srivastava Ashish Rudra Srivastava
Author Profile Icon Ashish Rudra Srivastava
Ashish Rudra Srivastava
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Toc

Table of Contents (8) Chapters Close

Preface 1. Getting Started with Service-Now FREE CHAPTER 2. Performing Core Configuration and Management Tasks 3. Building Data-Driven Application 4. Configuring Alerts and Notifications 5. Building and Configuring Reports 6. Creating and Configuring Workflow Activities 7. Auditing and Diagnosing Service-Now

Working with the report's header and footer template


Many companies have their own many format style. Service-Now can generate reports in Excel, PDF, JPEG, and PNG formats. Header and footer templates are useful when you want to download or schedule in PDF format and you can't enforce header and footer template features in other formats. In this recipe, you will learn to work with the report's header and footer template.

Getting ready

For this recipe, you need an active Service-Now instance and valid credentials and an admin role.

How to do it...

  1. Open a web browser (Google Chrome, Firefox, Safari, or Internet Explorer).

  2. Type the instance web address in the address bar.

  3. Log in to the Service-Now instance using the credentials.

  4. In the search box, type reports and under Report application, click on Header Footer Templates module:

    Reports Header and Footer

  5. After clicking on Header Footer Templates, you will be redirected to the following page where you can view the default template which is provided...

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