How to manage contacts

You will not chat with all members of your organization in the same way and you will likely have a set of contacts that you will use more frequently and want to access quickly.

To create your own list of personal contacts, do the following:

1. Open the Chat app.
2. In the Recent tab in the left pane, hover over the contact you want to add to your personal list.
3. Click on the three dots (…) to open the context menu of the contact.
4. Click on Add to favorite contacts.

Your favorite contacts will be listed in the Contacts tab in the left pane, organized in alphabetical order:

Figure 3.5: Chat options

The context menu for each contact gives you access to more features and actions that you can use to carry out your work more effectively:

• Mark as unread: If you accidentally click on a chat when there are new messages available to read but you simply don't have time to read them, this option allows...