Chapter 5: Using Slack Externally with Live Chats, Guests, and Partners

We've established that communication is a key factor and quite literally the basis of Slack's creation, but up until this point, we've only discussed communication within your company. For any organization to succeed, it's crucial that it masters a clear and concise way to streamline conversations between people on a team, as well as with partners and other external organizations.

Chapter 4, Onboarding Your Team to Slack, shared the best practices for onboarding your team members to Slack and building a thriving company culture through the platform. Enthusiastic and enlightened team members are what will make your workspace a hub for team collaboration and connection. Ensuring their deep understanding through proper onboarding is key. Now that you have those details mastered, it is time to continue into another avenue of working with individuals on Slack.

In this chapter, we will cover...