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Salesforce CRM Admin Cookbook

You're reading from   Salesforce CRM Admin Cookbook Solutions to help you implement, configure, and customize your business applications with Salesforce CRM and Lightning Experience

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Product type Paperback
Published in Dec 2017
Publisher
ISBN-13 9781788625517
Length 358 pages
Edition 2nd Edition
Concepts
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Author (1):
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Paul Goodey Paul Goodey
Author Profile Icon Paul Goodey
Paul Goodey
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Table of Contents (9) Chapters Close

Preface 1. Making a Picture Paint a Thousand Words... FREE CHAPTER 2. Salesforce CRM's Home Page is Where the Heart is... 3. Automating Work with Salesforce CRM 4. Improving Data Quality in Salesforce CRM 5. Implementing Approval Processes 6. Productivity Tools for Superusers and Advanced Administration 7. Extending Lightning Experience Record Pages 8. Building a Search-First-Before-You-Create Lightning Component

Generating a default Opportunity close date using a field update workflow


As a best practice in any CRM system, when creating sales opportunities there should always be a close date with which to forecast, report, and monitor the progress of the potential sale.

In Salesforce CRM, the close date is a required field but unless there is some organization-specific procedure, the date may be set to anything upon creation. Often, organizations request that their sales teams set the close date to a nominal value with respect to the creation date of the opportunity, for example, the date the record was created plus 21 days.

In this recipe, we will create a workflow rule with a field update to automatically set a default close date for opportunities.

How to do it...

Carry out the following steps to generate a default Opportunity close date using a field update workflow:

  1. Click on the Setup gear icon in the top right-hand corner of the main Home page, as shown in the following screenshot:
  1. Click on Setup...
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