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Securing Remote Access in Palo Alto Networks

You're reading from Securing Remote Access in Palo Alto Networks Practical techniques to enable and protect remote users, improve your security posture, and troubleshoot next-generation firewalls

Product type Paperback

Published in Jul 2021

Publisher Packt

ISBN-13 9781801077446

Length 336 pages

Edition 1st Edition

Tools

Palo Alto Networks

Concepts

Network Security

Author (1):

Tom Piens Aka 'Reaper'

View More author details

Table of Contents (11) Chapters

Preface

1. Section 1: Leveraging the Cloud and Enabling Remote Access

2. Chapter 1: Centralizing Logs FREE CHAPTER

3. Chapter 2: Configuring Advanced GlobalProtect Features

4. Chapter 3: Setting up Site-to-Site VPNs and Large-Scale VPNs

5. Chapter 4: Configuring Prisma Access

6. Section 2: Tools, Troubleshooting, and Best Practices

7. Chapter 5: Enabling Features to Improve Your Security Posture

8. Chapter 6: Anti-Phishing with User Credential Detection

9. Chapter 7: Practical Troubleshooting and Best Practices Tools

10. Other Books You May Enjoy

Troubleshooting User-ID

User-ID is the mechanism used to match a user by their username to an Internet Protocol (IP) address they are using on their mobile device, laptop, kiosk, or any other device or appliance they may be able to log on to. Additionally, by mapping a person by their username, membership to certain groups can be used to allow or block the user's access to resources.

There are many ways to map users to an IP address and there are many ways mapping may fail or behave unexpectedly. Luckily, troubleshooting is usually a case of deduction.

Users are not being mapped

The first thing we should verify when troubleshooting User-ID issues is that user-to-IP mappings actually exist. We can check for existing mappings with the following command:

reaper@PANgurus> show user ip-user-mapping all
IP  Vsys From User IdleTimeout(s) MaxTimeout(s)
-- ----- ---- ---- -------------- -------------
Total: 0 users

There are several reasons why mapping may...

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Authors (1)

Tom Piens Aka 'Reaper'

Tom Piens Aka 'Reaper'

Tom Piens is a freelance security consultant with nearly 25 years of experience in network security, specializing in Palo Alto Networks' Strata and Prisma Access products. As the author of multiple technical books, including Mastering Palo Alto Networks, he is passionate about sharing knowledge and helping professionals enhance their skills in firewall configuration and network security. Through a hands-on approach, Tom has helped countless individuals and organizations optimize their security infrastructures.

See other products by Tom Piens Aka 'Reaper'

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