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MS-700 Managing Microsoft Teams Exam Guide

You're reading from   MS-700 Managing Microsoft Teams Exam Guide Configure and manage Microsoft Teams workloads and achieve Microsoft 365 certification with ease

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Product type Paperback
Published in May 2022
Publisher Packt
ISBN-13 9781803233383
Length 494 pages
Edition 2nd Edition
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Authors (2):
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Nate Chamberlain Nate Chamberlain
Author Profile Icon Nate Chamberlain
Nate Chamberlain
Peter Rising Peter Rising
Author Profile Icon Peter Rising
Peter Rising
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Table of Contents (24) Chapters Close

Preface 1. Section 1: Plan and Configure a Microsoft Teams Environment
2. Chapter 1: Planning and Configuring Network Settings for Microsoft Teams FREE CHAPTER 3. Chapter 2: Identifying Licensing Requirements for Microsoft Teams 4. Chapter 3: Planning and Configuring Security and Compliance Settings for Microsoft Teams 5. Chapter 4: Planning and Implementing Governance and Life Cycle Management for Microsoft Teams 6. Chapter 5: Configuring and Managing External and Guest Users 7. Chapter 6: Configuring and Managing Microsoft Teams Devices 8. Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams
9. Chapter 7: Creating and Managing Teams 10. Chapter 8: Planning and Managing Channels 11. Chapter 9: Managing Chat and Collaboration Experiences 12. Chapter 10: Managing Apps for Microsoft Teams 13. Section 3: Manage Calling and Meetings in Microsoft Teams
14. Chapter 11: Managing Meeting Experiences 15. Chapter 12: Managing Phone Numbers 16. Chapter 13: Managing Phone System for Microsoft Teams 17. Chapter 14: Monitoring and Reporting on a Microsoft Teams Environment 18. Chapter 15: Troubleshooting Audio, Video, and Client Issues 19. Section 4: Mock Exam and Assessments
20. Chapter 16: Mock Exam 21. Chapter 17: Mock Exam Answers 22. Chapter 18: Assessments 23. Other Books You May Enjoy

Assigning a phone number to a resource account

As we mentioned earlier in this chapter, there are several types of numbers you can order via the Teams admin center. In addition to users (subscribers), there are service types, including call queues and auto attendants. We'll take a closer look at these non-user number types in this section (not including conference bridges since they were covered in Chapter 11, Managing Meeting Experiences).

As a reminder, you can order Toll (user pays for the call via their phone plan) or Toll Free (you prepay for usage) service numbers. We'll specifically focus on call queues and auto attendants:

  • Call queue (Toll): Used on resource accounts for call queues. Requires a Business Voice subscription.
  • Call queue (Toll Free): Used on resource accounts for call queues. Requires a Business Voice subscription.
  • Auto attendant (Toll): Assigned to a resource account. Requires a Business Voice subscription.
  • Auto attendant (Toll...
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